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Seychelles Hanneman Holiday Residence awarded for the second time the Trip Advisor’s Certificate of Excellence as Island’s Minister of Tourism says to industry follow impressions of their guests on Trip Advisor

Seychelles Hanneman Holiday Residence awarded for the second time the Trip Advisor’s Certificate of Excellence as Island’s Minister of Tourism says to industry follow impressions of their guests on Trip Advisor (Forimmediaterelease.net) Beau Vallon’s Hanneman Holiday Residence is going for another exceptional year after recently accepting the Certificate of Excellence for 2012 by Tripadvisor for the second year in a row.

This stylish yet cozy holiday residence serves as a perfect getaway haven for tourists looking for a relaxing escape. With comfortable self-catering apartments and its own private pool, all residing in the breathtaking environment of Beau Vallon, it is no surprise that the Hanneman Holiday Residence was rated five stars from reviews.

Tripadvisor, one of the largest travel sites in the world, could not ignore the 192 remarkable reviews that boasted the brilliance of the setting, staff, and service at the Hanneman Holiday Residence.

The Certificate of Excellence is only given to the most exceptional performers and gives the Hanneman Holiday Residence yet another confidence boost. Previous to this award, they were ranked 4th on the list of Top 25 Bed&Breakfasts and Inns in Africa and the Indian Ocean. This award is reassurance that the Hanneman Holiday Residence is moving in the right direction.

“We always strive to be at our best, to give out guests the home away from home feeling, and the holiday of a lifetime,” said Hanneman Holiday Residence’s General Manager Hubert Habets. He then went on to say, “Our philosophy is that mostly the small things can make a big difference.”

The management dedicated the certificate to all the staff that works hard to make the Hanneman Holiday Residence five-star quality. This is a big achievement for everyone working at the Hanneman Holiday Residence, and they hope to continue to provide tourists with a luxurious and unforgettable stay.

Alain St.Ange, the Seychelles Minister responsible for Tourism and Culture, has said that Hanneman Holiday Residence needed to be congratulated for their achievement. “You have yet again done Seychelles proud. A small family-owned establishment you remain, but you continue to earn recognition from far and wide. You do not just own a property, but it is clear from the many reviews you have, that you are managing your property. In so doing, you become an asset for our country. Congratulations are in order,” Minister St.Ange said.

The Minister went on to at his meeting with the press to say that every tourism operator should take time to keep undated on comments posted on Trip Advisor by their very own guests. The Tourism Board reads everything daily, and each and everyone involved in the industry should do the same. Adverse comments will never go away and can redirect potential visitors to other establishments if points raised are not addressed. The Minister said that it was important to correct any shortfalls and make it known to the Tourism Board, who, after an inspection visit can post messages to say the defects or shortfalls have been attended to.

“We say, and will continue to say, that we have nothing to hide. This includes negative comments about individual establishments and services. We intend to refer more and more on Trip Advisor as a guide to tour operators and travel agents in their choice of establishments for their bookings. We need to encourage properties that do our country justice, and we need to use their positive comments as a reference guide,” the Seychelles Minister for Tourism said.

MEDIA CONTACT: seychellesupdatednews@googlemail.com

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