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Exclusive Aviation Survey -Taxes and transparency – a consumer perspective.

Exclusive Aviation Survey -Taxes and transparency – a consumer perspective. ( Where Low Cost Carrier (LCC) and Full Service Carrier (FSC) passengers in India are of a similar mind is in wanting airlines to advertise full prices – that is, including taxes, charges, and any applicable additional fees. Our survey revealed that more than 90% of each group wanted this.

However, unless the government steps in, they are unlikely to get their wish, as the headline attractiveness of low prices is greatly diluted by adding taxes and charges (which are often greater than the ticket price itself).
Currently in Europe, consumer groups and offices of fair trading are leading the push towards industry-wide all inclusive transparent pricing, in order to counter the misleading aspect of low headline prices.
The European Commission has also declared its goal to make air ticket prices more transparent, and has recently submitted proposals designed to ensure that airlines become up-front about fares.
There is little doubt that in due course, India will also encounter these same consumer issues.

Note to editors: About Centre for Asia Pacific Aviation Centre for Asia Pacific Aviation ( is a specialist information and data services group focused on the aviation industry in the Asia Pacific and Middle East regions. The Centre’s headquarters is in Sydney, Australia, with regional offices in Singapore, New Delhi, Geneva and Manchester, and representatives in Auckland, Bangkok, Beijing, Dhaka, Hong Kong, Shanghai and Tokyo. Head Office, Sydney: Derek Sadubin, Chief Operating Officer Aurora Place, Level 4, 88 Phillip St Sydney PO Box N777, Grosvenor Place Sydney, NSW Australia 2000 Tel: +61 2 9241 3200 Fax: +61 2 9241 3400 Email: Southeast Asia Regional Office: Richard Pinkham, Regional Director, Southeast Asia Tel: +65 6227 1608 Fax: +65 6532 5643 Email: Indian Subcontinent and Middle East Office: Kapil Kaul, CEO Indian Subcontinent & Middle East Tel: +91-11-2370-9180 Fax: +91 11 2370 9154 Email: UK/Europe Office: David Bentley, UK Associate Tel/Fax: +44 (0) 1706 881 560 Email: North America Representative Martti Raito. Email: North Asia Representatives Korea: Kyung-sup Lee. Email: Japan: Reiko Sonoyama. Email: More information is available on the Centre’s website

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