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( Resorts Sustain Minor Damage but are Open and Accepting Guests

Miami, FL, August 23, 2007 – Palace Resorts’ line of all-inclusive resorts located throughout Cancún, Cozumel, Playa del Carmen and the Riviera Maya, emerged unscathed following Hurricane Dean, a category 5 storm that passed over the Yucatan Peninsula on Tuesday in the early morning hours.

“Throughout the storm, our primary concern was for the safety and welfare of our guests,” said Roberto Chapur, President of Palace Resorts. “We are very fortunate that everyone is safe.”

“Following a thorough inspection of all properties, very few damages were reported,” added Chapur. “Most of the damage consisted of broken windows, downed palm tree branches and debris from wind gusts around common areas, which should be cleaned and repaired in a matter of days.”

The following is a recap per property:

Moon Palace Golf & Spa Resort
• Resort is open and currently accepting guests.
• All pools are open
• All indoor and outdoor restaurants and bars are open
• Moon Spa & Golf Club is open
• Paintball area is open
• Beach and beach lounge bar are being cleaned and will be ready in approximately 4 days or sooner

Cancun Palace
• Resort is open and currently accepting guests
• Rooms were unaffected
• Pools and resort bars are operating. The Beach Bar is being cleaned and is expected to reopen within a week to 2 weeks.
• All restaurants are open. Mercado Restaurant (International) is only operating indoors. The outdoor terrace is currently closed.
• Lobby, gym and kids club are open and operating
• The beach is expected to return naturally in a few days depending on weather conditions.
• The amphitheater will reopen by Monday, August 27th.
• The solarium area is expected to reopen by mid next week.

Sun Palace
• Resort is open and currently accepting guests
• There were no damages to the property and the resort is operating at 100%

Aventura Spa Palace
• Resort is open and currently accepting guests
• Rooms were unaffected
• All pools and restaurants are operating
• The beach coves are currently being cleaned and expect to reopen in phases.
• By the end of next week the south beach cove will reopen.
• The North wedding gazebo is currently being repaired; however, we have 2 additional gazebos for weddings.
• The outdoor spa cabins are currently being repaired, but there’s no estimated time as to when it would reopen.
• The spa cabins located in the main spa building suffered no damages and are currently operating.

Playacar Palace
• All areas are 100% operational except the pool, which is currently being cleaned. The resort is expected to reopen on Friday, August 24th
• Guests scheduled to arrive on the 22nd or 23rd will be accommodated at Moon Palace Golf & Spa Resort
• Playacar Spa & Golf Club is open

Xpu-Ha Palace
• The resort is expected to reopen Saturday, August 25th. The beach will be restored at a later date
• Guests scheduled to arrive between the 22nd & 24th will be accommodated at Moon Palace Golf & Spa Resort

Cozumel Palace
• The resort is open with all areas operating at 100%.

Beach Palace
• No major damages. The resort is still on schedule to open on December 1, 2007

Isla Mujeres Palace
• No major damages. The resort is still on schedule to open in Fall 2007

According to the National Hurricane Center in Miami, Hurricane Dean made landfall near Chetumal, Mexico, which is located approximately 250 miles south of Cancún.

General information:

• Tours of Chichen-Itza, Tulum, Ekbalam, Coba and Wet N’ Wild offered through the resort will resume operation as of Thursday, August 23rd. The status of all remaining tours is currently under advisement.

• Cancun International Airport is open and operating as normal. Guests are encouraged to check with their airline for updated information.

• Cancellations: Through the Palace Resorts hurricane policy, cancellations are being accepted without penalty for all arrivals from August 18th thru August 22nd.

• Rescheduling: If guests wish to postpone their vacation and travel at a later date, Palace Resorts will protect the original rate for travel up to one year after original departure date. Guests will be allowed to travel from August 22, 2007 thru August 22, 2008 (except the dates from December 15, 2007 thru January 3, 2008).

• No Show: No Show penalties will also be waived up for all scheduled arrivals from August 18th thru August 22, 2007

• Early Departures: For guests that departed early between August 18th and August 21st, Palace Resorts will provide them with a return stay certificate for the number of unused nights. Guests should contact the travel professional they booked their reservation with after August 27th to receive the certificate.

All bookings must be rescheduled within 30 days after a hurricane strikes and are based on availability and blackout periods apply. Rate protection will only apply to the number of original nights and number of guests booked. (Additional nights or guests will be booked at current rate). No name changes allowed.

For more information on a Palace Resorts line of all-inclusive properties, please call (800) 635-1836 or visit

Palace Resorts, the company that set the standard in five-star, all inclusive resort accommodations, offers nine all-inclusive properties throughout Cancun, the Riviera Maya, Nuevo Vallarta and Cozumel. At each of the Palace Resorts, guests are provided with luxurious, yet affordable, accommodations, fine cuisine, 24-hour room service, top shelf drinks, sensational entertainment, non-motorized water sports, wireless Internet and unlimited select tours. Palace Resorts’ unparalleled level of service and comfort found at each property makes them a leader in providing world-class resort vacations in Mexico.

Sue McGill-Kauffman
Senior Account Executive
Richartz Fliss Clark & Pope
400 Morris Avenue, Suite 222
Denville, NJ 07834

P: 973-627-8180 ext. 22
F: 973-627-8410

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