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( AgentFactor, a U.S. based Travel eFulfillment & Ticketing outsourcing provider for online travel agencies and home based agents now extends its services to corporate travel fulfillment.

AgentFactor also offers customized Quality Customer Service solutions for corporate travelers or consumers for its B2B and corporate client base.

“In today’s thin margin of travel distribution, it is becoming too costly to retain internal operational personnel to perform the manual tasks required to fulfill procurement for small to medium-sized corporate and leisure businesses.

Manually-driven travel fulfillment and ticketing results in higher error rates, higher costs, and ultimately, in decreased customer satisfaction in the form of booking cancellations or debit memos,” Jim Menge, CEO, AgentFactor, explained. AgentFactor fills this gap by providing sophisticated quality control, file finishing, fraud prevention and auto-ticketing.

AgentFactor will use the client-preferred booking engine or reservation system (Pure Travel Fulfillment and Ticketing Solution) or AgentFactors provisioned booking engine from a third-party partner (Total Travel Fulfillment and Ticketing Solution).

“As a result, a potential client can implement free to low cost travel technology solutions, including the ability to provide customized customer service. After 25 years of working with travel agents, agency processes and technology, AgentFactor solutions allow travel agents and agencies to focus what they do best – making travel happen for their clients. We take care of the operational aspects including accounting, reconciliation and reporting, all in real time.” Jim Menge, CEO, AgentFactor, elaborated.

International Travel Group [ITG] operates an online travel marketing, distribution, fulfillment and ticketing channel through a business-to-business (B2B) model under the AgentFactor service brand. In addition, International Travel Group operates a technology development group, ITG Technologies. The unique value proposition provided by International Travel Group is in bridging (1) multiple best of breed booking engine platforms with connectivity from GDS’s and Non-GDS’s, [2] new technologies such as Travel 2.0/Web 2.0 XML/API web services mashups, (3) a full spectrum of travel inventories, including 120 + adventure/experiential tour operators inventory and a real-time yacht GDS for full and cabin charters, (4) the aggregation of wholesale private, net and published rates, and (5) a deep understanding of online travel marketing.

Management at ITG includes seasoned executives and entrepreneurs from travel distribution, travel suppliers, technology and internet-focused businesses. Their collective and diverse experience has created a full-service, travel marketing organization with a global 2000 sophistication operational strategy.

To learn more about AgentFactor's wide range of travel fulfillment services and travel technology enabling solutions, email: href="">, call: 646-344-0854, or visit:

AgentFactor, LLC.
Jim Menge
Telefon: 817-307-8819

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