FRA recognized as one of Germany’s most customer-friendly and service-oriented companies by “Top Service Deutschland 2016” competition
Launched more than a decade ago, the “Top Service Deutschland” competition gives companies an opportunity to have their customer focus evaluated on the basis of a rigorous, balanced, and objective model. Both customer opinions and expert analyses are taken into account for determining a company’s score. And based on the results, Frankfurt is the only airport among Germany’s best 50 enterprises in terms of customer focus and service orientation.
Other examples of the excellent customer experience and quality of service at FRA include the Frankfurt Airport App and free Wi-Fi. Passengers and visitors can find more information at www.frankfurt-airport.com and on the airport’s Twitter ( https://twitter.com/Airport_FRA ), Facebook ( https://www.facebook.com/FrankfurtAirport ), and Youtube ( https://www.youtube.com/user/fraportundfra ) pages.
MEDIA CONTACT: Fraport AG Frankfurt Airport Services Worldwide, Robert A. Payne, B.A.A. – International Spokesman and Head of International Press/PR & External Activities Team, Press Office (UKM-PS), Corporate Communications, 60547 Frankfurt, Germany; Tel.: +49 69.690.78547; E-mail: firstname.lastname@example.org ; Internet: www.fraport.com PRESS RELEASE www.buzz.travel