Frankfurt Airport wins “Germany’s Best Airport in 2015” quality award
Germany’s 10 largest airports were considered. The testers assessed more than 3,000 questionnaires completed by passengers, in addition to analyzing flight schedules and connections to different cities. Mystery shoppers also checked out the retail offerings and services available at the airport.
The accolade as “Germany’s Best Airport in 2015” impressively confirms the success of Fraport’s “Great to have you here!” service program, which the airport manager is implementing to steadily improve the customer experience at Germany’s leading aviation hub. Examples include relaxation zones, art projects, information in various languages, and free 24-hour Wi-Fi in the passenger terminals.
More details about Frankfurt Airport’s wide range of services and facilities are available via FRA’s travel website ( www.frankfurt-airport.com/content/frankfurt_airport/en/services.html ) and social media channels on Twitter ( https://twitter.com/Airport_FRA ), Facebook ( https://www.facebook.com/FrankfurtAirport ), Youtube ( https://www.youtube.com/user/fraportundfra ), Pinterest ( https://www.pinterest.com/AirportFRA/ ), and Instagram ( https://instagram.com/frankfurtairport/ ).
MEDIA CONTACT: Fraport AG Frankfurt Airport Services Worldwide, Robert A. Payne, B.A.A. – International Spokesman and Head of International Press/PR & External Activities Team, Press Office (UKM-PS), Corporate Communications, 60547 Frankfurt, Germany; Tel.: +49 69.690.78547; E-mail: firstname.lastname@example.org ; Internet: www.fraport.com