Corporate Review Highlights Technology Services Provider Mutare on Award Winning Show
Crown begins by pointing out that while technology changes and evolves on a daily basis, many companies have already made substantial investments in their technology infrastructure, from phone systems to IT systems. Mutare helps them make the best possible use of those investments by providing its clients with strategic technological assistance aimed at improving the customer experience.
Crown describes Mutare's service in terms of three pillars. The first pillar, he says, is unified messaging, a text-to-speech conversion service that allows clients to receive important voice messages in the form of emails or instant messages. The second pillar is the company's Contact Center, a suite of professional products and services that enables clients to connect to their customer's contact center securely through mobile devices. The third pillar, smart collaboration, facilitates mass notifications, secure mobile collaboration, and customer engagement.
Crown cites Mutare's culture as its greatest differentiator. He states that the company has been in operation for over 20 years — and during the entire time that Mutare has provided services; he has had no turnover within his operations team. The result, he notes, is a uniformly stellar customer experience.
“Mutare is a great example of a business providing an essential service that many of Corporate Review's audience need to know about," says JL Haber, Vice President of Programming. “We're happy to help spread the word about their work to our viewers." Tune in to watch the Mutare segment airing on Bloomberg International (as pd. prog) on April 18, 2015 at 7:30am GMT. Check your local listings for airtimes.
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