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Air China Set to Move Its Airport Operations to New Terminal 3

Air China Set to Move Its Airport Operations to New Terminal 3 (Forimmediaterelease.net) Air China is set to move all of its Beijing Capital International Airport operations to New Terminal 3 at midnight on March 26, 2008. Better services and better facilities mean that all passengers will benefit.

As the world’s largest airport terminal, Terminal 3 boasts state-of-the-art equipment and impressive architecture, but getting acclimatized to this new environment may take time. For passengers to have sufficient time to get to know the new facility, check-in counters for Air China’s domestic flights will close 45 minutes before the scheduled flight departure time, and passengers for the company’s international and regional flights will close 60 minutes before the scheduled flight departure time. Boarding gates for all of the company’s flights will close 10 minutes before the scheduled flight departure time.

With Terminal 3 as the base for its airport operations in Beijing, Air China has put in place the Advanced Departure Control System, the Ground Operations Command System, the Automatic Check-in System and the Baggage Reconciliation System. Self check-in devices and an online check-in system, which allow passengers to pick seats and print boarding passes themselves, will be more readily available. The Baggage Reconciliation System will dramatically increase baggage handling efficiency, and it will make collecting luggage much quicker and easier for passengers.

As Terminal 3 is home to both Air China’s international and domestic flights, flight transfer is now easy and convenient. Members of the Star Alliance will also move their operations to the new facility, ensuring a passenger-friendly interface between Air China and Star Alliance. Personal services have also been improved — Air China PhoenixMiles members can have their card reissued and mileage retro-credited at dedicated counters, and elite members are entitled to a bath, meal, video, massage, bar visit, internet access, and ironing.

Terminal 3 is easily accessible from the Litian Highway, the North Airport Highway, the Second Airport Highway and the Airport Rail Line. Passengers can get onboard the railway (scheduled to be operational in July of 2008) at Dongzhimen. There is also a car parking lot, which offers 7,000 spaces.

Terminal 3 is by far the country’s largest airport investment and also an important project in supporting the Beijing Olympics. As the only Olympics Airline Partner, Air China will make the most of the new facility’s resources and contribute to making the Games as successful as possible. Terminal 3 also affords an opportunity for Air China to pursue its hub-and-spoke strategy, achieve high operational efficiency and enhance service quality.

Passengers are requested to give themselves more time to get their bearings in the new terminal and go through the usual formalities at customs and passport control. For more information, please log onto www.airchina.com.cn or call the Air China service hotline in China 4008-100-999.

Helpful Advice:

As Air China will move into Terminal 3 on March 26, passengers of Air China need to check-in at Zones J, H and F. Please take note of the following details:

1. Domestic departure passengers, please go to Zone J through Gate 10
for check-in.
2. For passengers taking International, Hong Kong, Macao and Taiwan
flights, please go to Zone F through Gate 8 for check-in.
3. First Class, Business Class and Air China club passengers, please go
to Zone H through nearby Gate 8 for check-in.
4. Passengers taking flights belonging to The Star Alliance, please go
to Zone E or D through Gate 4 or 6 for check-in.

In addition, passengers can reach Terminal 3 through the following ways:

1. Take the Airport shuttle bus located in fixed areas around the city.
2. Passengers traveling by car can take the South exit of the Airport
Highway and follow the signs to Terminal 3.
3. If passengers go to Terminal 1 or 2 by mistake, please take the
shuttle bus, operating in both Terminal 1 and 2, to Terminal 3, or
walk to Terminal 3 by following the signs.

Han Xiao Marketing Brand Management of Air China Tel: +86-10-6464-5220 Email: hanxiao@mail.airchina.com.ch

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