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SERVICE is their passion - Lobster Experience

SERVICE is their passion - Lobster Experience ( Upon the increased interest for a professional hotel representation on the European market by exclusive properties worldwide, Astrid Oberhummer and Andreas Mueller decided in May 2007 to implement their goals into their own company. “After gathering some 15 years of experience in the international luxury hotel business, we have now plucked up the courage to go self-employed with ‘Lobster Experience’, the successful owners commented. The name “Lobster Experience” is meant both as a charming reference to the owner’s name, which roughly translates as ‘Top lobster’ and as a reference to the sea creature. With its fascinating abilities, the lobster is a pertinent symbol of the agency’s philosophy. The lobster is adaptable, flexible, highly sensitive and has a long life expectancy. Furthermore, its name also stands for luxury and connoisseurship. “Lobster Experience” stands for bespoke strategic consulting, personal client care, friendliness, and outstanding contacts in the industry worldwide and professional implementation. The agency acts like the hotel’s own sales office, taking care of all sales and marketing activities, always tailoring its services to suit each individual hotel – Europe wide. “Lobster Experience” is virtual: The especially for the agency developed CRM software guarantees flexible and fast workflows in all areas. The intelligent software enables the team and partners access to the system, regardless of where in the world they are at the time or where they live. The “Lobster Experience” collection unifies the most beautiful hotel jewels of many countries worldwide. Currently the portfolio enumerates: “Virgin Limited Edition“ by Sir Richard Branson; „Ananda – In the Himalayas“ (India) and „Shanti Ananda Maurice“ (Mauritius); „Danai Beach Resort & Villas“, „Grand Resort Lagonissi“, „Elounda Beach“ (all Greece); „Elysium Hotel“ (Cyprus); „L’Albergo della Regina Isabella“ (Italy); „Aria Hotel“ und „Golden Well Hotel“ (Prague / Czech Republic); „Emirates Hotels & Resorts – Emirates Al Maha Desert Resort & Spa“ und „The Harbour Hotel & Residence “ (Dubai); „The Breakers, Palm Beach“ (Florida, USA); „The Sarojin“ (Thailand); „Coco Collection“ (Maldives); „Frégate Island Private“ (Seychelles); „Alvear Palace“ (Buenos Aires, Argentina); „The Dolder Grand“ (Zurich / Switzerland); „Moonlight Head“ (Australia).

Astrid Oberhummer, Lobster Experience GmbH & Co. KG, Schwalbenstraße 15,
Germany-63263 Neu Isenburg
Telephone: 00 49 - (0) 61 - 02 50 16 22, Fax: 00 49 - (0) 61 - 02 50 13 22

Source: published in Hideaways (2008), Klocke Verlag, Bielefeld, page 28

Juliane Heiden
Lobster Experience GmbH & Co KG
Schwalbenstrasse 15
63263 Neu-Isenburg
Telefon: +49 (0)6102 / 501622

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