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Travel News Distribution powered by eTurboNews:’s Emergency Passport/Visa Desk at Kennedy Airport Gets Off to a Busy Start

( Among those who contacted in the two weeks since the passport and visa expediter opened its emergency help desk at New York’s JFK Airport  were:
· A woman whose husband boarded their flight to the Caribbean and left her behind with an expired passport
· A travel editor who missed his flight to Brazil because he hadn’t known he needed a  visa..
· A man with an expired passport whose father was dying in Montenegro.
“Such problems are not at all unusual,” says David Alwadish, CEO of New York-based “This is precisely why I opened the emergency service at the Hotel Desk—which shares—on the ground floor of Terminal 4 at Kennedy Airport.  The airline check-in  can refer a panicky passenger to ItsEasy and we can solve their problem.”

If someone needs a new or renewed passport, a photo can be taken and an application downloaded right at the airport.  Depending on the timing, can get the new passport back to the airport, often on the same day.  Of course, while ItsEasy’s service operates 24/7, passports and visas cannot be obtained on Saturdays, Sundays or legal holidays, when the U.S. Passport Agency and foreign consulates are closed. has 35 full- and part-time employees in New York and across the country.  In addition to passports, the company can expedite international driving permits and visas for most foreign countries. Its website,, also gives information on those countries—such as the newly-hot destination of Libya—for which it cannot obtain visas. Americans who need Libyan visas must apply to the Libyan Embassy, aka the Peoples’ Bureau of the Great Socialist Peoples’ Libyan Arab Jamahiriya (sic) in Ottawa, Canada.’s emergency help desk at JFK also functions as a Concierge Service.  Clients from out of town who have to reschedule a flight (and Mr. Alwadish can tell them when to reschedule) can store luggage and have the Hotel Desk book a hotel room at a discounted rate.  In addition the help desk can hold airline tickets, important business documents, keys and other items for passenger pickup  that clients (or their travel agents) have left at’s Lexington Avenue or Great Neck offices.

For more information about services at JFK Airport; 360 Lexington Avenue, New York City; 1 Cuttermill Road, Great Neck, NY; and across the country; log onto For immediate service, call 1-866-ITS-EASY (487-3279).


Barbara Gillam

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