$30 Million of Pamperings for Singapore Airlines Customers at Changi Airport Terminal 3
Terminal 3 is home to Singapore Airlines’ latest premium facilities that
promise to please the most discerning of travellers.
“Terminal 3, being a new extension of the Changi hub, allows us to create
an inviting environment for our customers. Privacy, luxury and comfort are
hallmarks you can find at the SilverKris Lounge and KrisFlyer Gold Lounge
in the new terminal,” says Mr Yap Kim Wah, Singapore Airlines Senior Vice
President Products and Services.
The SilverKris Lounge provides an oasis of calm and respite for PPS
members and Singapore Airlines customers travelling in the premium
cabins, while the KrisFlyer Gold Lounge offers KrisFlyer Gold and Star
Alliance Gold members a cosy getaway in which to rest and relax. Both
lounges are centrally located and offer the best views of the airport, from
the parking bays to the runways.
SilverKris Lounge: Where classic elegance meets functionality
Thoughtfully designed and crafted by renowned interior architectural
design firm, Wilson Associates, the new Singapore Airlines lounges will add
a finer touch to our customers’ travelling experience, even before they
The Terminal 3 SilverKris Lounge, located at level 3 above Departure Gate
A1, is 4,000 square metres of pure luxury, with walls adorned in fine
marble and rich timber. The high ceiling gives a sense of space, while full-
length windows allow customers to enjoy unparalleled views of the tarmac
in peace and quiet as they relax in seats upholstered in soft leather.
The entire lounge is WiFi-enabled, thus allowing customers to surf the
internet from wherever they are seated. 36 internet and workstations are
also available for use. An extensive range of newspapers and magazines is
also at hand.
The Lounge has separate sections for Business Class and First Class
customers as well as eligible PPS members. There are 410 and 131 seats in
Business and First Class areas respectively. Both sections come with their
own dining areas, food service counters, bars, television areas, showers and
washrooms as well as nursing rooms.
The Business Class section of SilverKris Lounge is open to all Singapore
Airlines Business Class customers as well as PPS members who travel on
Singapore Airlines or SilkAir. Singapore Airlines Suites and First Class
customers, as well as PPS Solitaire members travelling with either airline,
may also visit the First Class section.
First Class Check-In: Exclusivity like never before
Customers using the First Class section in SilverKris Lounge will also get greater exclusivity than ever. They will have their own private driveway leading into the First Class Check-in Reception at Terminal 3, with porters to assist them with their luggage as service staff complete their check-in.
Clearing immigration will be a breeze, thanks to a dedicated Singapore
Airlines First Class Departure Immigration Lane, set aside exclusively for
these customers. Located steps away from the exit of the First Class Check-
in Reception, this dedicated lane allows eligible customers to bypass the
main immigration channel, thereby making the process from check-in to
boarding a seamless and hassle-free one.
KrisFlyer Gold Lounge: Comfort with a modern touch
Comfort meets modernity in the KrisFlyer Gold Lounge, situated at Level 3,
opposite the SilverKris Lounge. The lounge seats up to 154 customers. The
Krisflyer Gold Lounge is designed cleverly around the Terminal’s existing
facilities capitalizing on its natural skylight.
Buffet food stations and television areas are located inside, while internet
workstations are conveniently placed in the outdoor area overlooking
water features and greenery. Like the SilverKris Lounge, free WiFi is
available at the KrisFlyer Lounge.
The KrisFlyer Lounge is open to Singapore Airlines’ KrisFlyer Gold members,
and Star Alliance Gold members travelling on Economy Class.
Becoming a Singapore Airlines PPS Club member
Customers who travel in Business Class, First Class or Suites gain entry as
PPS member when they spend S$25,000 on these classes of travel with
Singapore Airlines or SilkAir, within a year.
.. PPS Solitaire
PPS members who spend S$250,000 over 5 years by travelling on Business
Class, First Class or Suites on Singapore Airlines or SilkAir will be upgraded
to the status of PPS Solitaire.
Benefits include guaranteed reservations, priority waitlist, priority check-in
and increased baggage allowance, exclusive access to Singapore Airlines
and Star Alliance lounges worldwide.
Becoming a KrisFlyer member
There are two KrisFlyer elite tiers for travellers who fly frequently in any
class on Singapore Airlines, SilkAir, Virgin Atlantic or any Star Alliance
• KrisFlyer Elite Silver
To qualify, customers only need to earn 25,000 credited flight miles in
any class with Singapore Airlines, SilkAir, Virgin Atlantic or a Star
Alliance carrier in a 12-month period between 1 April and 31 March
• KrisFlyer Elite Gold
To attain KrisFlyer Elite Gold status, customers need to earn 50,000
credited flight miles in any class with Singapore Airlines, SilkAir, Virgin
Atlantic or any Star Alliance carrier in a 12-month period between 1
April and 31 March each year.
About Wilson Associates
Wilson Associates is a professional interior architectural design firm that
specializes in luxury hospitality design. With over 30 years experience in
the industry, Wilson Associates has been involved in a wide variety of
unique and exciting projects worldwide including hotels and resorts,
restaurants, spas, casinos, clubs, condominiums and private residences.
Consistently chosen by industry peers as the most respected for their work
in the field of hospitality design, Wilson Associates is a 23-time winner of
the prestigious American Hotel & Motel Association’s “Gold Key Award” for
excellence in hospitality design. Wilson Associates maintains offices in
Singapore, Shanghai, Dallas, New York, Los Angeles, and Johannesburg.
For more information, please visit their website at www.wilsonassoc.com.
Singapore Airlines Public Affairs,
Tel: (65) 6541-5880 (office hours),
Tel: (65) 9753-2126 (after office hours),
Fax: (65) 6545-6083,